Privacy Policy

Messaging and Communications Data:

Messages sent through our Services (for example, inquiries to advertisers, support tickets, live chats, or other platform-based communications such as WhatsApp). If you receive email from us, we use certain tracking technologies to capture data related to when you open our message, click on any links or banners it contains, and make purchases.

Exercising your rights:

We will not discriminate against any user for exercising lawful privacy rights. To make a request, please Contact Us by email, or Call us at +2348164255624. You or someone you authorize to act on your behalf may make a privacy request. We may ask you to verify your identity and residency to fulfill your rights. We may verify your identity by phone call or email, including by asking you for more information to match to information we already have about you. If you make a request, please watch for additional communications from us, we cannot respond to most requests if we cannot verify your identity and confirm that the personal information relates to you. We will respond to let you know if we have fulfilled your request, in whole or in part. If we cannot fulfill a request, we will let you know why. If you have any concerns about our decision in response to your privacy rights request, you may ask us to reconsider our decision by replying to the email or other communication you received from us with our initial determination. In such cases providing additional supporting information or explanation may be helpful. You may also have the right to submit a complaint to your privacy or data protection regulator if you disagree with our decision in response to your privacy rights request or with our personal information handling.

Correction:

If any user believes that any personal information provided to us is out-of-date, incomplete, or inaccurate, the user may review and correct available information within the user's online account by logging in at any time or by using this information to Contact us.

Children's Privacy:

• Our Services are not intended for use by Children.
• We do not knowingly collect personally identifiable information from Children.
• If you become aware that a Child has provided us with Personal Information, please contact us at support@homeswift.com.ng
• If we become aware that we have collected Personal Information from Children without parental Consent, we will take immediate steps to remove/delete such Personal Information.

Marketing:

We may send you promotional and marketing communications by direct mail, email, sms, or telephone, including via auto dialer or prerecorded messages, push notifications where permitted by law and with your consent where required. You may choose to provide us with your email address for the purpose of allowing us to send newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties. You can opt out of receiving promotional emails by following the unsubscribe instructions in any communications you receive or by using this information to Contact Us. If you decide not to receive promotional or marketing communications, we may still send you service-related communications about your account and transactions.

Automated Decision Making:

We may use automated systems, including artificial intelligence (AI) and machine learning, to support and enhance our Services. These systems may make decisions or generate outputs without direct human involvement — for example, verifying account eligibility, providing personalized content or recommendations, and detecting fraudulent or restricted activity.